Updating Your Information and Technical Support
- Welcome to BookRix
- Our Self-Publishing Services
- How to Create an eBook
- How to Read an eBook on BookRix
- My BookRix Account
- The BookRix Community
- Self-Publishing FAQs
- Cost and Registration
- Protection of Minors
- Technical Issues
- Updating Your Information and Technical Support
- I changed my profile picture but it’s not showing up as being changed everywhere. What am I doing wrong?
- I’d like to stop receiving updates to my e-mail from BookRix every time I get a new message… how do I do this?
- BookRix is not for me. How do I delete my account?
1. I changed my profile picture but it’s not showing up as being changed everywhere. What am I doing wrong?
It’s not you, it’s your Browser Cache.
BookRix receives many questions regarding images on BookRix that may be changed in some places but not all places. For example, if you change your profile picture, you may see the change in postings but still see the old picture on your profile page. This is because your browser cache holds onto images for faster loading and when a change is made, this could take some time for the system to catch up with the change.
So the best way to fix this problem is to clear your web browser cache. To do this, go to Google and type in "How to clear browser cache using (enter your web browser here)". Follow the instructions provided, close your browser, reopen your BookRix account and see if your changes have taken effect. They should be there now!
Here's more information about browser caches:
What is "browser cache"?
Your browser (Netscape, Internet Explorer, Firefox, Chrome, Safari, etc.—whatever application you use to surf the web) has a folder in which certain items that have been downloaded are stored for future access. Graphic images (such as buttons, banners, icons, advertising, graphs, and color bars), photographs, and even entire web pages are examples of cache items. When going to a page on a website, your computer will check its cache folder first to see if it already has those images and, if so, it won't take the time to download them again. This makes for a faster loading of the page. Cache folders can get quite large, however, and can occupy 40-to-50-to-100 megabytes or more of hard drive space, storing graphics for sites you may never visit again, so it may be wise for those with storage concerns to empty the cache periodically. That will also enable the browser to access updated web pages without the older cache item interfering.Updating Your Information and Technical Support
2. I’d like to stop receiving updates to my e-mail from BookRix every time I get a new message… how do I do this?
You can always go to “My Account Details” and adjust your “Account Settings” anytime.Updating Your Information and Technical Support
3. BookRix is not for me. How do I delete my account?
No hurt feelings here. We know that BookRix may not be for everyone, but if you really, really, really want to leave us, we’ll understand. You can go to “My Account Details” and delete your account from there. However, if you are using our self-publishing service to sell books, you will have to stop the sale of all of your books and wait the 4 week time period before you can delete your account from BookRix.Updating Your Information and Technical Support