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FAQ Email

Es wurden 8 FAQs für den Suchbegriff „Email“ gefunden.



FAQs (8)


I keep getting strange messages from people that want me to email them. What do I do?
I keep getting strange messages from people that want me to email them. What do I do?

If you see messages like this, please report them to BookRix with the username and the message from the "member" in question. There are scammers that prey on our members and we must all do our part to keep the site safe for everyone. DO NOT just ignore them and delete their message. Do your part to keep BookRix safe and report them right away. The sooner you report them, the less damage they can cause on BookRix.

You can contact BookRix anytime at support-en@bookrix.com But please remember to include a link to the offenders profile so we can locate them and take action.

Where do I go if I have questions about selling or buying a book on BookRix?
Where do I go if I have questions about selling or buying a book on BookRix?

If you have questions about our eBook self-publishing service, please send an email to our eBook support at support-en@bookrix.com and we’d be happy to help you out as soon as we can.

How long will it take for my book to be available in online shops?
How long will it take for my book to be available in online shops?

When a book is submitted for sale, it is sent to our BookRix review team for approval. During this process, they will download the ePub file of your ebook and review everything from the book cover to the layout of the book. If your book is approved, it will be sent to our online shops for distribution. Upon the approval of our third party shops, your ebook will be placed in their online store for purchase.

If our review team identifies errors within your submission, they will place your ebook in “revise” mode and send an email to the email address associated with your BookRix account. The email will explain why your book was not approved and outline the issues you will need to fix in order to publish your ebook. If your book is continually resubmitted without changes, we will not longer accept your book for review.

Books submitted to the BookRix review team will be processed within 3-5 business days and sent for distribution. Typically, our online shops will have the approved books listed in their shops shortly thereafter.

 If my book gets rejected for any reason can I make my corrections to that same book and put it for sale again?
If my book gets rejected for any reason can I make my corrections to that same book and put it for sale again?

Yes, of course you can. If your book gets rejected and doesn’t meet the criteria for sale, you will receive an email from BookRix support informing why your ebook was rejected. Your book will then be set to "revise" mode, which means only you as the author can view the book. At that point, you can make your edits/corrections and put your book back up for sale once again for a second review. If your book is continually resubmitted without the necessary changes, we will no longer consider it for review.

Can I change the price of my book after I have put it up for sale?
Can I change the price of my book after I have put it up for sale?

Yes! Log into your BookRix profile and click on your username in the upper right hand side of the BookRix web page. Select ‘My Books’ from the drop down menu and select the book you want to make changes to from this list. Once you have the book pulled up, click ‘Edit Book’. A pop-up window will appear. Follow the instructions and click ‘Request’. Your book will be placed in "revise" mode by the end of the following business day. An email confirmation will be sent once your books is ready for changes. When you have been notified that your book is in "revise" mode, simply follow the steps for selling your book in all shops. You will then be asked to set the price of your book. Once you have selected the new price, simply resubmit it for sale. BookRix will review your changes and forward the newest version of your ebook price to our online shops.

Please note that it may take a few days for the new price to be reflected in our online shops.

What is BookRix?
What is BookRix?

BookRix is a free self publishing platform that offers eBook distribution services to independent writers. Our users can share their writing, connect with other readers and discover new stories and authors – all in one place. Upon registration, a new account profile will be created for you. Your personal profile can be customized to your liking and is equipped with all the tools you will need to create your own eBooks, list your favorite literature, promote yourself as an author and publish your work to major online shops.

Technology is constantly in motion. Over the years it has changed the way we play our music, watch movies and discover new content. The freedom that technology offers has inspired us to create a company dedicated to providing independent writers with the means to publish their work without the restrictions traditional publishing houses impose. With that idea firmly planted in our minds, BookRix was born.

BookRix was the first book community to give their writers a platform to promote and sell their work on the web as a published eBook. In addition, indie reading enthusiasts are given access to a fast growing virtual library filled with unique content to read and share among their reading circles.

BookRix is free - plain and simple. We believe that everyone has a story to tell and with our self-publishing services, writers can fully explore their potential. On BookRix you can:

- Publish your eBooks and take pride in your accomplishment!

- Distribute and sell your eBook on major online shops and earn money

- Learn simple ways to market your eBook and become a successful indie author

- Discover other readers and writers with the same passion

- Search the community for interesting group discussions, writing tips and reading recommendations

- Share your ideas, receive feedback and discuss your books and projects

- Write book reviews and provide quality feedback to aspiring writers

- Share your books with others via email, Twitter, Facebook, Google+ and Pinterest

- Browse our virtual library for top rated books. New titles are added every day!

My Account Details
My Account Details

Account Information

Here you can create a display name, change your email address and update your password. Please note display names can only be changed once every 3 months


Account Settings

Change your settings for the family filter, newsletter, system messages and personal messages.

Tip: Family filter setting: This setting is designed to protect minors on our site from viewing content that is not suitable for their age group. It can also be utilized by adults who do not want to view Horror or Erotic content on BookRix.

Members who register for their profile without setting an age, or identifying themselves as under 18 will automatically have their Family Filter activated. This means any content marked “Adult Content Only” (18+), Horror and Erotic categories will not be displayed for them on our site. In addition, unregistered users will not have access to this content as there is no age verification.

If you are a registered member whose age is set to 18+, your family filter will automatically be deactivate. If you do not wish to view adult content on the site, you can enable the Family Filter on your profile.


Address & Account Information for Book Sales

Here is where you would enter your personal address, PayPal account info, and  your tax info.

This area is mandatory to be filled out in order to receive your royalty payouts.


Linked Accounts

To simplify things, BookRix has enabled the share feature across our site. Members can easily share content from BookRix with their external Twitter, Facebook, and Google+  profiles with the click of a button.


Sales Figures

You can find sales figures for your books (individually or by shop) as well as your sales revenue. The figures are updated monthly.


Blocked Users

You can search here for any users you have previously blocked and unblock them (if you choose) in this field.


Delete Account

If you have utilized our self publishing services you will not be able to delete your account right away. You will need to stop the sale of your eBook(s) and wait for the next royalty pay period to receive any royalties owed to you.

Groups
Groups

Join groups

Groups are a great place to share ideas, give and receive support and engage with the BookRix community. To view available groups, you can click on the Community page, select All Groups and you’ll see a listing of all the groups BookRix has to offer.

Joining a group is easy. Select a Group that interests you and click Join Group. This button will immediately change to You Are a Member, and you will be notified of new group discussions and group news. Feel free to browse through current topics and add your own comments.

You can resign from a group the same way you joined. Simply click You Are A Member once and you will see Resign from Group. Clicking this will remove you from the Group and you will no longer receive notifications associated with it.

If you want to be a member of a group, but you don't want that group to appear on your profile page you have the option to hide it.  Also, you have the option to stop receiving notifications from any of your groups. Simply go to Groups from your profile page and access the Settings tab.


Create a new post

Public Groups: If you are on the group page and you are able to leave a comment immediately, then the group is open to posts from non-members and you can go ahead and start typing your message in the comment box.  If you can see comments, but there is no box to create one, then you must first join the group.  As soon as you click the Join Group button, you will immediately be a member and have access to the group.

Private Groups:  If the group is listed as private, you will not be able to post a comment as a non-member.  You must first click the Join Group button which will then change to ? Request Sent.  Your request to join the group is sent to the group’s Administrator who will decide if you are able to join the group (pending age restrictions, etc.).  If the Admin accepts your request, you will get a notification and then you will be able to access the group.

To create a new post, all you have to do is click inside the comment box (where it says “Write a new post…”) and start typing.  When you’re finished, hit Send.  You can also leave a comment under another user’s post by clicking inside the box (where it says “Add a comment…”) and typing in your text.  At this time, you will not be able to edit your posts or comments, but can easily delete them by clicking on the settings tool icon to the right of your post and then clicking on Delete.  After confirming that you want to delete your post, it will be immediately removed.

If you want to include a link to your book, an external link, or an image into your post, all you have to do is paste the link (URL) into the comment box and then hit enter.  The thumbnail for your link will immediately appear and if you don’t want to show the image, simply click on No Thumbnail.  Then click on Send and your link will be displayed.   If you insert the link and hit Send without first hitting enter, you will not be given the option to display an image beside your link.


Start your own group

Each BookRix member has the option to create a group of their own. You can invite BookRix members, host group contests and discuss topics that interest you.

You can invite BookRix members, have group contests and talk about anything under the sun. Your group is your group so do what you wish and have fun!

To create your group, you need to go to the Groups listing page.  On the right hand side, you will see a button that says Create a New Group.  After you click on this, you will be asked for the group name and a description of what the group is all about.  On the left, you can also upload a group picture, decide the status of your group (Public or Private), choose your language, and also (for Public groups) you can decide if you want to allow non-members access to posts and comments.   Then click Create New Group.  Now you’re the Admin of your group and have full access to all features of the group.

Once you have created your own group, you are now the Administrator and have access to all features of the group. Feel free to get comfortable with the features.

Posts: After members start creating posts and comments, you can use the settings tool icon to monitor all posts.  By clicking on the icon, you can (1) Delete the post, (2) Create sticky threads by clicking on Mark Post as Important (This will move the comment to the top of the posts, where it will stay unless you choose to click Remove “Important Post” Mark) and (3) You can also Disable Additional Comments so that other users can’t comment on a specific post (this button will then change to Allow Comments, in case you change your mind).

Members: You can also monitor the members of your group by clicking on the Members tab.   You can search for members and you can also edit a member’s role (as Administrator, Moderator, or Member).  If you decide to upgrade a member into an Admin, you are giving them the same rights as you have.  If you upgrade a member into a Moderator, that member will be able to access all the features in the Posts tab, and search through members in the Members tab, but nothing more.

Settings: If you select Administrators and Moderators in the drop down, you can search for a member and appoint them (using the drop down) as either a Moderator or an Admin.  You can also remove a member from their role as Moderator or Admin by clicking on Remove next to their name.  If you select Block User from the drop down, you can search for group members and block them.  Blocked members will not be able to create posts or comments and will not be able to rejoin the group.  You can also use the same tab to Unblock members.

If you want to edit the group details, just click on the Edit button at the top of the group page.  There, you will have access to all the information you filled in when you first started the group.

Tip: ALWAYS remember to save your changes.

Keep in mind that BookRix reserves the right to delete your group if it's not active within 4 months. In addition, all groups must follow our Code of Conduct.

If you have any questions about your group, please email us at support-en@bookrix.com anytime. We are happy to help you out.

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