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Sometimes your computer gets tired. No, but really, if you are using the file upload option, your file may be too big. Files up to 8 MB are generally easy to upload. Anything above that will have difficulty getting uploaded to the site. Please try to break down your books into a series of books, or copy and paste the text instead if this is the case.
Don’t worry. Your monthly earnings can be located in the “Sales and Payments” report section. Towards the middle/end of each month your royalty payout will be displayed in a PDF document under your “Sales and Payments” report. When this occurs, your next earning period begins and the display will read €0.00. The total amount of books sold will always be visible, unless you delete a previously sold book from the site.
If your book was sold on the external markets then it will take about 6-8 weeks for the stats and figures to appear in your "Sale Figures" field. These numbers are updated monthly near the middle/end of each month. For example if your book was purchased in January, you will not see the stats in your BookRix account until the end of March, possibly April. We update the numbers as soon as we receive them.
The price difference could be the Value Added Tax (VAT) but some of the other markets have the ability to change the price of your book. Don't be alarmed. The set margin of your book, established through BookRix, will still be the same.
Yes, of course you can. If your book gets rejected and doesn’t meet the criteria for sale, you will receive an email from BookRix support informing why your ebook was rejected. Your book will then be set to "revise" mode, which means only you as the author can view the book. At that point, you can make your edits/corrections and put your book back up for sale once again for a second review. If your book is continually resubmitted without the necessary changes, we will no longer consider it for review.