Sometimes your computer gets tired. No, but really, if you are using the file upload option, your file may be too big. Files up to 8 MB are generally easy to upload. Anything above that will have difficulty getting uploaded to the site. Please try to break down your books into a series of books, or copy and paste the text instead if this is the case.
Don’t worry. Your monthly earnings can be located in the “Sales and Payments” report section. Towards the middle/end of each month your royalty payout will be displayed in a PDF document under your “Sales and Payments” report. When this occurs, your next earning period begins and the display will read €0.00. The total amount of books sold will always be visible, unless you delete a previously sold book from the site.
If your book was sold on the external markets then it will take about 6-8 weeks for the stats and figures to appear in your "Sale Figures" field. These numbers are updated monthly near the middle/end of each month. For example if your book was purchased in January, you will not see the stats in your BookRix account until the end of March, possibly April. We update the numbers as soon as we receive them.
The price difference could be the Value Added Tax (VAT) but some of the other markets have the ability to change the price of your book. Don't be alarmed. The set margin of your book, established through BookRix, will still be the same.
Yes, of course you can. If your book gets rejected and doesn’t meet the criteria for sale, you will receive an email from BookRix support informing why your ebook was rejected. Your book will then be set to "revise" mode, which means only you as the author can view the book. At that point, you can make your edits/corrections and put your book back up for sale once again for a second review. If your book is continually resubmitted without the necessary changes, we will no longer consider it for review.
When a book is submitted for sale, it is sent to our BookRix review team for approval. During this process, they will download the ePub file of your ebook and review everything from the book cover to the layout of the book. If your book is approved, it will be sent to our online shops for distribution. Upon the approval of our third party shops, your ebook will be placed in their online store for purchase.
If our review team identifies errors within your submission, they will place your ebook in “revise” mode and send an email to the email address associated with your BookRix account. The email will explain why your book was not approved and outline the issues you will need to fix in order to publish your ebook. If your book is continually resubmitted without changes, we will not longer accept your book for review.
Books submitted to the BookRix review team will be processed within 3-5 business days and sent for distribution. Typically, our online shops will have the approved books listed in their shops shortly thereafter.